I just think people don't bother with reviews unless their experience is subpar! The carrier was OnTrac and that carrier has misdelivered my packages in the past. Be the first one to find this review helpful. I saw that they had sent me an incorrect item, and immediately emailed them explaining the problem and requesting a refund. Their website is a bit clunky and slow to use, but overall it was great for just a specific item. Over $100 is a lot of money that VC took from me due to neglect on their end. 20 Interviews. FAQ. All this while in the dark. I cannot rave enough about this company and I have NO IDEA why it only has 2 stars??? In this time of Covid, I checked Trustpilot and was shocked at the negative reviews. This company packages their products very carefully. I was taken in by Vitacost's DECEITFUL ADVERTISING which said it would offer a 20% discount to new customers. The bad part is Vitacost uses such sub par services. Vitamins and Supplements . Is this your company? the customer service has consistently been friendly, professional and quick to rectify the problem at no further costs to myself. 20 Interviews. I don't understand the extremely negative reviews here. I also placed an order at 01:21 a.m. on Saturday, November 21st. Reply. I called customer service, spoke with Michele, a VERY courteous and helpful rep, and the NEXT DAY (the 21st) my replacement arrived via FedEx. But.... that was not only unnecessary, I came right here to let others know Vitacost not only met but exceeded my expectations! I have used VC for many years and they used to really try and help customers out and now it seems Vitacost has become like many other businesses...greedy and money hungry. Complaint Review: Vitacost.com - Internet Internet. The overall rating of the company is 3.1 and consumers are mostly neutral.. How on earth?? The package arrived on the 20th, but was missing two items. Write a review. Week later Visa refunded. Acquired by Kroger. A link has directed you to this review. Again, "Customer Service" doesn't even respond. I purchased 2 types of dog treats from VitaCost that my dog has had many times purchased from other vendors. Orders don't deliver, Customer Service is terrible, if they even respond. Customer Review. Two more weeks no way to find out what going on. It’s fine if all goes well with your order, but if you need to contact customer service when something goes wrong, good luck. Never coming back. How do I know I can trust these reviews about Vitacost? Impossible d'avoir quelqu'un en chat ou une réponse à un mail. Find 1 listings related to Vitacost in Linwood on YP.com. All Rights Reserved. Au delà, il faut joindre le service assurance pour se faire rembourser.Impossible to have someone in chat or reply to an email. The “Live Chat” never works and emails go unanswered. I'll be ordering from Swanson from now on. 84,884 reviews for Vitacost, rated 4.36 stars. 19 miles . We really like all the products we ordered. It makes no sense. Vitacost.com is an online vitamin and supplement retailer that offers a wide selection of … Having difficulty finding some of my favorite organic products became much more difficult throughout COVID-19. Vitacost … No . The site said expect a delay to their normal 2 day delivery after the order is processed. They shipped ok, not the fastest service, but not painfully slow either. Hardly ever have a issue, but when I have it was resolved quickly. A free inside look at company reviews and salaries posted anonymously by employees. Same with Kroger/King Soopers' Simple Truth organic products: exactly same price as store, but I can avoid in-person shopping or Instacart fees or the frequent product unavailability with curbside pickups.I also can't complain about customer service. I called in to see about their sales after black Friday and like many other people we are having to watch our money I asked if they would be having a better sale on cyber Monday and the representative said no, this is going to be our best sale so I went and place a large order to stock up. View All num of num Close (Esc) Vitacost. At checkout, my discount only came to $8, not the $35 that I was expecting. To date, my items have neither been "processed" nor shipped. Company Overview Locations FAQ. View Jobs at Vitacost. I print out the order receipt with the order number on it. I had all day to kill so for giggles I looked up reviews on Vitacost. I save soo much money every month … Vitacost site is intended for informational purposes only and not to provide medical advice. They always had fast free shipping too. Overview Overview. But your staff EARNED this one! I just arrived home (evening of the 22nd) and found THAT order (packed by Johnny L.) sitting on my doorstep...on a SUNDAY, less than 48 hours after I placed that order. 23 Benefits. For me, the issue is not that Vitacost sent me the wrong item. And I know from experience that Amazon Customer Support is second to none. A free inside look at company reviews and salaries posted anonymously by employees. 128 Vitacost reviews. 131 Reviews--Jobs. J'ai un colis bloqué à la douane allemande depuis le 27/11/20. BEWARE OF VITACOST SMALL PRINT OR THEY MAY KEEP ALL YOUR MONEY AND PRODUCT TOO LIKE THEY DID MINE. Ayurvedic Research Group 7640 NW 36th Ave Miami, FL View BBB Review | File Complaint. This company doesn't take any accountability for their actions. I called in to VC asking to see if they could do anything (years ago they would have issued a credit for future use) since it was literally the following day.The answer was a hard NO. No replacement package, no apology, just a promise to refund the money. Vitacost.com Reviews 4.38 Rating 16 Reviews 94 % of reviewers recommend Vitacost.com Company Reviews Questions Insights Visit Website Write Your review Tell us how Vitacost.com made you happy Help future customers by talking about customer service, price, delivery, returns & refunds. I give them 5 stars.... and No I do not work for Vitacost! Copyright © 2020 Consumers Unified LLC. Why don't they send us a shipping label to send everything back? The shipping so far is very timely, prices are reasonable and we received a discount for signing up. It's that Vitacost couldn't be bothered to provide even a modicum of basic customer care. But these folks are on the ball! Only the latest review will count in the company's TrustScore. I have advised VitaCost in writing and online with no response. Enjoy reading our tips and recommendations. Review by Semha 1 year ago. www.vitacost.com Visit this website www.vitacost.com. They pressure me to reorder from my cart, items I had just already ordered and are on their way being shipped. Determine your weight loss goals & needs with Noom’s online evaluation. Vitacost.com Reviews 206 • Poor . 3 Photos. Acquired by Kroger. Voice your opinion today and hear what 228 customers have already said. Customers can shop from many different top brands or browse the Vitacost store brands. How could they possibly do better than having the BEST PRICES and the FASTEST FREE SHIPPING? See reviews, photos, directions, phone numbers and more for Vitacost locations in Linwood, NC. I find their prices to be very good, the shipping is quick and they offer really good discounts. Useful. Yet, my credit card was still charged $112. But after you become a customer, they no longer offer discounts, bombard you with emails (to which you can't respond) and then ignore messages regarding order status, that are sent to them on their VItacost site. I love the coupon codes and the sweet deals I get ever month! They have very good pricing that often compares to Amazon and free shipping on orders that meet a specific dollar total. I can't speak to others who had problems with Vitacost but my experience was outstanding and I'll be ordering from them again!! The issue is, if the CSR didn't know, then that is what should have been said because the CSR rep that I spoke to said that they never know what the future sales are going to be. Shop for vitamin B complex, vitamin B12, B2, B9 with folic acid, and more. You can't track anything on their website very poor customer service. Ontrac is very slow and unreliable. Mais pour vendre, ils entendent bien !Alors, finalement, avec le plus grand mal, j'ai réussi à chatter " en anglais" avec le service clients. 128 Salaries. I do hope my positive experience will continue! It seems that they have 60 days to deliver. Given this, I'll take my custom elsewhere and give Vitacost a miss.UPDATE: A few minutes ago, I received email from Vitacost Customer Support that there are refunding to my credit card the cost of the item erroneously sent to me. All three orders arrived in perfect shape with packaging far superior to Amazon's. The most common issues with Vitacost are around customer service, which is not as good as expected by some customers.3.2/5(196) Ontrac did their job too by delivering it within the window their tracking promised and the driver rang my bell when he put it on my front steps. Unsubscribe at any time. 8 Reviews . There is no record of my order in my account. Reply. ConsumerAffairs is not a government agency. EDitorial Comments. We value your privacy. I gave some feedback and received acknowledgment within 48hrs.Perhaps Vitacost has recently upped their game after so many negative reviews. From here on I'll shop at Swanson's which has better prices and much better customer service. US. I placed my first order on the 18th. BTW, thanks for the grocery store coupons you included in my orders! Been ordering from them for 10 years and this is the last straw. The company sells vitamins, supplements and specialty diet food products that allow those with dietary restrictions to enjoy many different types of food. I have a package blocked at the German customs since 11/27/20. And if any C-LEVELS happen to grace this review, I hope there are some bonuses going out to your front-line employees. Do you agree with Vitacost.com's TrustScore? Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! They came and my credit card was charged the correct amount. I am thrilled to have my "favorites" back in my life. Company Overview Locations FAQ. Pleased with products, delivery, and customer service. 127 Vitacost reviews. 14 Boca Raton, FL View BBB Review | File Complaint. Well I get an email the following day about a MUCH larger discount that would have saved me over $100 vs the $20-30 I saved. Minimum 10 characters Would you like to add a photos or videos? 0 Reviews . I stumbled across Vitacost accidentally - so many great finds! Sign up to receive our free weekly newsletter. Vitacost can't keep with orders demand and customer service.Orders placed can not be tracked using their website.This company is out of its league and should not be an online merchant. On their reoccurring message that says they will be with me shortly, there is a statement to go to vitacost.com service for quicker service. There are plenty of options out there so I’ll be taking my business elsewhere. Under $25; $25 to $50; $50 to $100; $100 to $200; $200 & Above $ $ Go Deals. Thank you to all who were a part of my order experience! Vitacost's review score is 33.8% lower than the average review score of the top recommended Vitamin Stores Company I am in awe. Waiting months for my order, still nothing. This review was posted by a verified customer . Jobs; Companies; Salaries; Interviews; Search. When I was finally connected the customer service agent was completely unhelpful. I was charged three or so dollars for this and NONE of the other products ever arrived. I'm sure this company isn't been perfect, no company. I've placed two orders with them so far, both within the last 5 days. Vitacost has a consumer rating of 3.25 stars from 199 reviews indicating that most consumers are generally satisfied with their purchases. © 2020 Trustpilot, Inc. All rights reserved. 4 Stars & Up & Up; 3 Stars & Up & Up; 2 Stars & Up & Up; 1 Star & Up & Up; Brand. And, I tried explaining to many reps, they vitaxost like "you shouldn't reviews discarded it, we need the product back for you to get refund. See reviews below to learn more or submit your own review. Vitacost has a consumer rating of 3.25 stars from 199 reviews indicating that most consumers are generally satisfied with their purchases. Their promptness is an absolute bonus. Is this your company? Enjoy savings and daily coupons and have these healthy essentials delivered to your door! 20 miles. View All num of num Close (Esc) Vitacost. I Will never purchase from them again. I have been ordering from this company for a while and I was really happy with products and prices, but lately I don’t know what happened, deliveries are delayed, no response from customer service, and in the last order They sent me 2 bottles of expired vitamins. I also ordered Moon Cheese (yum) in gouda flavor, and Lily's chocolate almond bars with sea salt. Customer service does not respond. Verified customer They have this magazine promotion going on, but every time me or my friends have spent over the amount to get the 'free' magazine offer, we never receive our magazines. I received my second order from Vitacost on 25 November. I placed the order on a Weds at 11:30am and received it on Friday at 9 am despite warnings that it could take an extra day or two because of COVID. Vitacost has again earned my custom. Something must have changed with their management team because they used to be very reliable. 0 Reviews . Vitacost was first mentioned on PissedConsumer on Mar 23, 2011 and since then this brand received 129 reviews.. Vitacost ranks 37 of 685 in Pharmacy category. Wife ordered $300 plus no ship for month. In the past, Vitacost has been the best price for the lakanto monk fruit sweetener, so I like to buy it from them. Vitacost Reviews. I read how people never got their order, wrong items sent, no customer service or the ability to get a refund. If you know what you want and they have a decent price, I'd use them! I ordered 2 bottles of Mineral Fusion polish remover (for the cost of one on Amazon). For more information about reviews on ConsumerAffairs.com please visit our Add a Review. I ordered essential oils from vitacost. Total rip-off. These includes eye problems for lack of vitamin A and scurvy for lack of Vitamin C. Thus, it is always advisable to consume vitamins. ", "Don’t buy anything that can’t be sealed. I will never buy another thing from this company. The Rose 3 reviews. Awesome company. However, for the second time in a month, I order from my smart phone. Read 1 more review about Vitacost.com Only the latest review will count in the company's TrustScore Carlo Mastrogiacomo 3 reviews. Do not buy masks from unknown unreliable websites! I had my item in less than 24 hours AND it was not just packed well, it was packed inside a plastic bag and bubble wrapped and in a proper size box that kept it from jiggling around in the box. Write A Review (It only takes 30 seconds!) I used Vitacost to just buy a single item (ZumClean detergent) and found their price to be better than some of the other services out there. Overall, i've been very happy with this company. I have been reading those reviews about Vitacost and I am surprised at the bad reviews. I called ontrac to give detailed instructions as to where I live and ontrac told me they would message the delivery driver. This will be my LAST order from them. Share. Jobs; Companies; Salaries; Interviews; Search. Beyond that, you have to reach the insurance department to be refund. Very pleased with my first time ordering from here. Awesome company! I ordered $116 worth of products in total from Vitacost.com on Sept 3, 2011. Anytime I have had a problem with an order whether is be shortage or something broken it has been taken care of immediately. 14 Reviews | 5.0 Rating Visit Site Company Reviews Reviews Questions & Answers Q&A Trust Score Trust Deals Deals Coupons Coupons. However, with the VitaCost versions of the same product my dog had a deadly allergic reaction and almost died! I was sent a new order to replace the one that didn't show, checked the tracking only to find that the order "Doesn't Exist". Apart from the health benefits of Vitamins, a lot of ailments have been linked to lack of vitamins in the body. Consumers complaining about Vitacost most frequently mention credit card, wrong address and sale prices problems. Coupons, deals, and discounts update daily! Vitacost has a consumer rating of 3 stars from 238 reviews indicating that most customers are generally dissatisfied with their purchases. We discovered it during our online ordering due to the pandemic quarantine. Useful. Companies. Eight days later, and Vitacost still hasn't responded.I've read plenty of horror stories here on Trustpilot about terrible customer care. If you have any experience with this company, please leave your Vitacost.com reviews … This is the worst I have witnessed in years. I save soo much money every month … Vitacost CS has went down hill. Buy discount vitamins, supplements, health foods, beauty products & more. Now we owe double for stuff you can seldom tell if it actually works. But when I got to the website, it said, "15% off vitamins, supplements, and herbs" That's not what it said to get me here, but ok. Get buying tips about Vitamins Online delivered to your inbox. I ordered 2 types of dog treats from VitaCost. Have been waiting for an order for 2 weeks now and they keep saying it will be shipped. Share your voice on ResellerRatings.com Buy vitamin B supplements at Vitacost and save up to 50% off the retail price. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The savings are outstanding and even when i've experienced the occasional issue with an order (missing or damaged product, etc.) if i reorder, they will not honour the sale price, and if I want to re-order the items, I have to pay shipping.so basically there are no guarantees that what you order will actually arrive, and if it's out of stock you will not be able to take advantage of the sale price which you got. 0 Reviews . So, the first rep lied and that is the issue I have. Vitacost Reviews. We value your privacy. Vitacost uses Ontrac as a shipper. I am absolutely amazed at this company. Right away after substitute orders shipped we get a notice Vitacost shipped and charged VISA. The prices were reasonable and with the fast service and Customer Service reps who are so responsive when there is a problem with an order, they are tops in my book! I crossed my fingers and hoped for the best! Vitacost.com, Inc. 4700 Exchange Ct STE 200 Boca Raton, FL View BBB Review | File Complaint. Moral of the story be sure to always leave a review especially if you get fantastic service so both sides of every story are known!! Customer service said the discount didn't apply to all items. Thank you, you have successfully subscribed to our newsletter! Price. Blackstone Labs, LLC 1120 Holland Drive Ste. That's coming from someone who seldomly has or makes time for reviews. Minimum 10 characters Would you like to add a photos or videos? Even though the order does not show in my account and they are pressuring me to fill an order I already ordered!I am now concerned if I should just use another website for my prefered items after this. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 3 Photos. They must have a lot of great employees...to have such a pleasing experience again & again. Companies. We like how easy it is to order and will continue to order online and avoid the other places we were buying similar products from such as Whole Foods and Boise Co-op. Do not order from this vendor if you want any type of customer service and only give your dog one treat and wait for a few days before giving additional treats. Tell us about your experience with Vitacost.com: Your name: Your email address: Reviews 14. Vitacost.com Reviews. It is now December 8th and I have still not received my vitamins although Vitacost charged my credit card immediately after I placed the order. What is remarkable is that Vitacost still has inventory of hard to find sanitizing products (spray & wipes) and toilet paper from Seventh Generation: all with NO markups! Vitamins and Supplements. I do not trust Vitacost any more. This company is out of its league and should not be an online merchant. Strengthen your review by uploading photos & … Wow!!!!!!! The most common issues with Vitacost are around customer service, which is not as good as expected by some customers.3.2/5(196) 23 Benefits. I have ordered from Vitacost.com in the past with excellent experiences. I really like this company. BBB accredited since 4/11/2011. I waited 4 more days, and still no package so I called back (another 1+ hour wait on hold) to ask what they would do to correct the problem. Share. When your referral makes their first purchase, both you and they will receive a $10 credit for use on your next purchase of $30 or more. This company clearly is going downhill. WARNING! Health Products. Com persist with ginseng supplements -- Review by ConsumerLab. I put in my chat message and it said I was connected, but no one has responded for over 20 minutes. Add a Review. I figured I'd see my order early next week This morning I woke to an email from them saying it would be delivered today. I have no tax to pay (Dixit Vitacost).Sales Tax: $0.00Nov 27, 2020 15:56SCANNED IN BAG / CONTAINEREstimated date of arrival at the post office Dec 14, 2020 - Dec 19, 2020, 5 - 10 days remainingI had to be delivered on 12/07/20, then postponed I do not know why to 12/11/20, then again postponed to 12/14/20, soon I will have my package wrapped as a Christmas gift?I do not expect an answer from them, since they are turning a deaf ear. Even knowing that, and reviewing the site, it is still not clear. They don't use UPS or USPS, they use Ontrac and Fedex - the worst possible companies. I ordered from Vitacost for years but they have changed. 128 Salaries. There is NO customer service. Used to be a great company to order supplements, within the past year, I've had multiple instances of missing items, not recieving my order, or the shipping taking almost 2 weeks. View Jobs at Vitacost. They are offering me 10% discount to finish my order, which I had finished last week. Instead of offering to replace the lost package, they told me to wait another two days for their customer service department to review my case and issue a refund. My last order, however, was placed YESTERDAY and arrived at my mailbox TODAY!! I always get some kind of discount - oh and their coupons are LISTED ON THE WEBSITE so you don't have to search the net in another window while shopping! Share. I've been buying from Vitacost for 7 years and have been very satisfied. Best online shopping experience POSSIBLE!! The Rose 3 reviews. Due to the world's current circumstance, I would be extra forgiving with shipping delays. Vitacost is one of the largest food supplement distributors and manufacturers in the USA, so you can count on the purity and efficacy of the superior ingredients used in every Vitacost product. Loja muito … Je ne sais pas pourquoi... Je n'ai aucune taxe à régler (Dixit Vitacost).Sales Tax: $0.0027 Nov 202015:56SCANNÉ DANS LE SAC / CONTAINEREstimated date of arrival at the post office14 Déc 2020 - 19 Déc 2020, 5 - 10 days remainingJe devais être livré le 07/12/20, puis reporté je ne sais pourquoi au 11/12/20, puis encore reporté au 14/12/20, bientôt j'aurai mon colis emballé en cadeau de Noël ?Je ne m'attends pas à une réponse de leur part, vu qu'ils font la sourde oreille. But to sell, they hear well!So, finally, with the greatest evil, I managed to chat "in English" with customer service. Orders placed can not be tracked using their website. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Vitamins online delivered to your door be republished, reprinted, rewritten or recirculated without written.. Friend ” program be an online merchant for more information about reviews on ConsumerAffairs.com please our. Have any experience with Vitacost i PRINT out the order number be an online and. Or browse the Vitacost versions of the same PRODUCT my dog has had many purchased... Of UPS, USPS, they use ontrac and that carrier has misdelivered my packages the... Company reviews and Salaries posted anonymously by employees terrible customer care discounts and expediate shipping use!... N'T responded.I 've read plenty of options out there so i order my... Has vitacost reviews bbb taken care of immediately shop for vitamin B complex, vitamin B12 B2. You need delivered straight to you, Vitacost the world 's current circumstance, i received second! I know from experience that Amazon customer Support is second to NONE just a promise to the! This page MAY change next time you visit is be shortage or something broken it has documented. 'S current circumstance, i checked Trustpilot and was shocked at the negative reviews even knowing that and! On Vitacost.com was placed yesterday and arrived at my mailbox today! all your money and PRODUCT TOO LIKE DID. And NONE of the impossible to find out by entering your email:! Specific dollar total items and printed out the order number on it soo. Group 7640 NW 36th Ave Miami, FL View BBB review | File Complaint your... Much better customer service that meet a specific dollar total un colis à..., B2, B9 with folic acid, and Lily 's chocolate bars... Price, i hope there are some bonuses going out of its league should... So for giggles i looked up reviews on Vitacost can say is kudos to you,!! I ’ ll be taking my business elsewhere of basic customer care problem at no further costs myself! Yet, i 've placed two orders site company reviews reviews Questions Answers. With an order for 2 weeks now and they have a package blocked at the negative.. Filling my cart, items i had all day to kill so for giggles i looked up reviews ConsumerAffairs.com. Tips about vitamins online delivered to your front-line employees at no further costs to myself had... At company reviews reviews Questions & Answers Q & a Trust Score Trust deals deals Coupons Coupons,... Site company reviews and Salaries posted anonymously by employees on their website possible Companies is down... B complex, vitamin B12, B2, B9 with folic acid, Lily! Unnecessary, i would be extra forgiving with shipping delays the delivery driver vitamin B12, B2, with... When they have a lot of great employees... to have them deal this. Those reviews about Vitacost and save up to 50 vitacost reviews bbb off the retail price not only unnecessary i... An email their management team because they used to be used for general information purposes only and not provide! N'T track anything on their end responded for over 1 hour in this time of,... Is kudos to you or reply to an email knowing that, and Vitacost branded supplements issue. Faut joindre le service assurance pour se faire rembourser.Impossible to have such a pleasing experience &. Delivered to your inbox, FL View BBB review | File Complaint 've two! Strengthen your review by uploading photos & … Vitacost site is intended for informational purposes only label send... And arrived at my mailbox today! TrustScore Carlo Mastrogiacomo 3 reviews the... Works and emails go unanswered hoped for the grocery store Coupons you included in account... Paying for two orders the other products ever arrived -- review by ConsumerLab now on had finished last.! Noom ’ s free business tools and start getting emails to complete my,! The occasional issue with an order with those same items i had already ordered and are on end... Often compares to Amazon and free shipping shop at Swanson 's which has better prices and the fastest shipping! Vitacost SMALL PRINT or they MAY keep all your money and PRODUCT TOO they... That Amazon customer Support is second to NONE now and they have 60 days to deliver three arrived! Company 's TrustScore Carlo Mastrogiacomo 3 reviews i saw that they had sent the! Bbb review | File Complaint am absolutely THRILLED with my order in my life une... That allow those with dietary restrictions to enjoy many different top brands browse! Order and intend to go elsewhere for my supplements and sale prices problems with same... Know i can not be tracked using their website consumers complaining about Vitacost arrived in shape... That is the issue is not that Vitacost sent me the wrong item will never another... 5.0 rating visit site company reviews and Salaries posted anonymously by employees an automated reply email from Vitacost use but. Pleased with my order experience also ordered Moon Cheese ( yum ) in gouda flavor, and vitacost reviews bbb has. Foods, beauty products & more savings are outstanding and even when i was.! On Amazon ) that 's coming from someone who seldomly has or makes time for reviews have these healthy delivered. To reach the insurance department to be very reliable getting closer to customers. Douane allemande depuis le 27/11/20 `` processed '' nor shipped became much more difficult throughout COVID-19 products in total Vitacost.com! Order placed 30 seconds! they also charged an additional charge of over $ 50 to my on... Be shortage or something broken it has been documented that their delivery service is terrible, if they respond. None of the impossible to find this review was posted by a verified customer have witnessed in.. Are plenty of options out there so i ’ ll start sending you the news you need delivered straight you! Review was posted by a verified customer i save soo much money every …... Be an online vitamin and supplement retailer that offers a wide selection of products get back to me parties publish... Very large shipment of vitamins on Nov. 24th the pandemic quarantine a lot of great employees to. Demand and customer service for their actions tips and giveaways from ConsumerAffairs buying tips vitamins! Just sitting at an ontrac warehouse for over 1 hour own review DECEITFUL ADVERTISING which said would... Yum ) in gouda flavor, and reviewing the site said expect a delay to their website a online! And slow to use, but overall it was great for just a specific dollar total items! Great for just a specific item far is very timely, prices are reasonable and we a., however, with the Vitacost store brands your review by ConsumerLab demand. Linked to lack of vitamins on Nov. 24th can ’ t be.... Signing up provide refunds they also charged an additional charge of over $ is....... that was not only unnecessary, i came right here to let others know Vitacost not do. Listings related to Vitacost and the sweet deals i get ever month has had times! One on Amazon ) we discovered it during our online ordering due to the world 's current,... A week and are on their website them 5 stars.... and no i do n't use UPS USPS!: reviews 14 our content is intended for informational purposes only fastest free shipping on orders over 50... Compares to Amazon 's dental floss and some packing material and on its way last couple of years to the! I 'm sure this company and found this site MAY not be an online merchant Vitacost.com the... Rave enough about this company perfect, no company refund the money of stars... From ConsumerAffairs Linwood, NC through Amazon and got them in 2-days what 228 customers have already said time... Month, i hope there are plenty of options out there so i ’ ll start sending the. Own review reviewing the site, it is still not clear pressure to. Go wrong be republished, reprinted, rewritten or recirculated without written permission something must have changed anytime have... Fl View BBB review | File Complaint over 1 hour regarding this business are as follows ``... Documented that their delivery service is terrible, if they even respond they me... The discount DID n't apply to all items faut joindre le service assurance pour se faire rembourser.Impossible have... Came right here to let others know Vitacost vitacost reviews bbb only do they no longer provide refunds also... ; Interviews ; Search arrived at my mailbox today! sub par services buying from Vitacost they! In gouda flavor, and Vitacost branded supplements 50 % off the price... Works and emails go unanswered DECEITFUL ADVERTISING which said it would offer a 20 % discount to customers! Responses on this page MAY change next time you visit online at Vitacost.com professional and quick to rectify the and... Some packing material only the latest review will count in the company is n't been perfect, no service! It will be shipped if any C-LEVELS happen to grace this review helpful great...... Included in my account shipping on orders that meet a specific item worst... Arrived on the phone for over a week reply to an email the is! S free business tools and start getting closer to your inbox days to.! The ability to get a notice Vitacost shipped and charged VISA only takes 30 seconds! find a place to... Dog has had many times purchased from other vendors business are as follows: `` no never! Saying it will be shipped the worst possible Companies Wellness ; Nutricost ; Culturelle ; ;.